ROCKEFELLER CENTER'S IMMERSIVE EXPERIENCE
Come discover HERO - an immersive sound and light experience located on the Rink Level of Rockefeller Center. This holiday season, HERO brings an enchanting winter journey to life at Rockefeller Center – a magical expedition from a hidden train station beneath Manhattan to the Northern Lights! Board the Northern Lights Express for a journey through wondrous winter landscapes, guided by a charming train conductor. Write your wish in the magical forest, explore crystalline caverns filled with arctic wildlife, bounce through a winter wonderland, and warm up in a cozy mountain chalet with hot cocoa, winter treats, and festive cocktails. The journey culminates in a breathtaking encounter with the Northern Lights, where guests can interact with the dancing colors of the aurora borealis on a stunning digital canvas above.
Hours
Top of the Rock
FAQs
Are tickets refundable?Tickets are non-refundable but we will happily reschedule.
Tickets are non-refundable but we will happily reschedule.
What if I’m running late?We offer flexible entry passes, but if you’re running late for a timed ticket entry, please reach out to frontdesk@hero-nyc.com.
We offer flexible entry passes, but if you’re running late for a timed ticket entry, please reach out to frontdesk@hero-nyc.com.
What is your children policy?We welcome all ages to HERO. Please note that we recommend ear protection for younger children as some installations are loud.
We welcome all ages to HERO. Please note that we recommend ear protection for younger children as some installations are loud.
Is HERO wheelchair accessible?HERO is wheelchair accessible via elevators located on 49th and 50th street between 5th and 6th Avenues.
HERO is wheelchair accessible via elevators located on 49th and 50th street between 5th and 6th Avenues.
Can I bring my pet to HERO?Service animals are allowed at HERO.
Service animals are allowed at HERO.
Is there food and beverage available?HERO offers beer & wine, non-alcoholic beverages, light bites, coffee, tea, pastries and hot chocolate.
HERO offers beer & wine, non-alcoholic beverages, light bites, coffee, tea, pastries and hot chocolate.
Is there a time limit for my experience?There is no time limit at HERO, but we find the experience ranges anywhere from 40 minutes to an hour long. We invite you to take your time, and enjoy the installations and artworks in the space.
There is no time limit at HERO, but we find the experience ranges anywhere from 40 minutes to an hour long. We invite you to take your time, and enjoy the installations and artworks in the space.
Do you offer Group Rates?HERO offers Group Rates with 8 or more guests. Contact frontdesk@hero.com to schedule your group booking.
HERO offers Group Rates with 8 or more guests. Contact frontdesk@hero.com to schedule your group booking.